Scrum Master

Gainesville, FL

Job Description

SharpSpring is in search of an experienced Scrum Master to join our development team in Gainesville, FL. This position involves working closely with our software engineers, product managers, and QA members to get high-quality projects built, tested, and shipped on a regular cadence. You’ll be the go-to person for answering all questions about project progress, quality, and challenges. Our agile environment includes a mix of Scrum and Kanban and an understanding of both is vital for success in this role.

Our team is a group of dedicated individuals working to provide the best service possible to our customers using the most innovative solutions. We look for folks that are motivated, enjoy a team environment, understand business needs, and want to help each other succeed. SharpSpring provides excellent benefits and an engaging workplace with talented, friendly coworkers.


  • Run the day-to-day Scrum meetings and help remove roadblocks
  • Facilitate getting the work done without coercion, explicit assigning, and without dictating the work
  • Regularly communicate status updates to contributors on the team and to executives and managers
  • Help develop plans and schedules with milestones
  • Remove or escalate impediments, or help guide team on how to overcome impediments
  • Guide the team on how to get the most of out self-organization
  • Encourage an environment where open discourse can be had without fear of blame, retribution, or judgment
  • Lead by example: use a servant leadership relationship to support and inspire the team
  • Facilitate discussion, decision making, and conflict resolution
  • Support and educate the Product Owner as necessary and relay the team’s sentiment

The Person

Our primary goal inside the development team is to deliver projects that are both quality and on schedule. The ideal person to fill this role should have excellent attention to detail, problem-solving skills, and an understanding of the technical challenges to facilitate this goal. Someone who is passionate about accomplishing goals and helping make a stronger team will succeed in this position.

  • Excellent project management skills
  • Ability to develop relationships with both internal contributors and external stakeholders
  • Thoughtfulness when it comes to keeping internal contributors and external stakeholders informed
  • Knowledge and experience with Scrum, Kanban, agile and other processes
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Aptitude to explain technical hurdles and recommendations to executives and managers


  • 2 years of experience managing projects
  • Experience programming, especially as a developer with TypeScript, JavaScript, Golang, or PHP
  • Experience using JIRA
  • Experience with MySQL or similar
  • BA/BS degree or equivalent experience
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